Refund policy

Return & Refund Policy

Last Updated: June 2026

At Leahsonny, we want you to feel confident when shopping with us. If you are not fully satisfied with your purchase, you may request a return in accordance with the policy below.

Return Eligibility

We accept return requests within 30 days of delivery.

To be eligible for a return, items must:

  • Be unused, unassembled (if applicable), and in original condition

  • Be returned in original packaging

  • Include all parts, accessories, and manuals

  • Include proof of purchase

Items that do not meet these conditions may not be eligible for a refund.

Non-Returnable Items

Certain items cannot be returned, including:

  • Final sale or clearance products

  • Gift cards

  • Customized or made-to-order items

  • Items damaged due to misuse, improper assembly, or normal wear and tear

  • Items returned without prior approval

Return Request Process

To start a return, please contact us at:

Email: info@leahsonny.com

Please include:

  • Order number

  • Product name

  • Reason for return

  • Photos of the item (if damaged or defective)

Once your request is approved, we will provide return instructions.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to:

  • A damaged item

  • A defective product

  • An incorrect item received

We recommend using a trackable shipping method, as we are not responsible for lost return shipments.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Please note that processing times may vary depending on your payment provider.

Exchanges

We only replace items if they are defective, damaged, or incorrectly shipped.

If you need an exchange, please contact us at info@leahsonny.com.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery.

Please provide clear photos of the product and packaging so we can resolve the issue promptly.

Order Cancellation

Orders may be canceled within 12 hours of purchase.

Once an order has been processed or shipped, it cannot be canceled and must follow the standard return process.

Refund Exceptions

Original shipping fees are non-refundable unless the return is due to our error (damaged, defective, or incorrect items).

Contact Us

If you have any questions about returns or refunds, please contact:

Leahsonny
Website: leahsonny.com
Email: info@leahsonny.com
Address: 340 Mapledale Trl, Sharpsburg, Georgia 30277, United States
Phone: +1 678-471-7782